Customer Help

Our team is always here to assist!

Got a question? The BudCars team is here to help seven days a week. Browse answer to all the common questions we hear at BudCars below. If you have a question reach out to us directly.

Orders & Delivery

How do I get a Medical Marijuana Card?

Go to https://www.nuggmd.com The cost is $39. If you purchase a Medical Marijuana card from NuggMD, Budcars will provide you with a $13 credit on 3 seperate orders!

What type of ID is required?

Your state driver’s license, state identification card, or passport can work as a valid form of identification.

Is there an order minimum

Yes. Minimum order amount is $150 for Fontana, Arrowhead, Running Springs, Crestline, Big Bear, and Bloomington. For all other areas please call (760) 663-04200 to receive delivery minimum order amount.

What is your delivery range?

We are located in Hesperia, CA 92345.

We provide same-day weed delivery service in Hesperia and surrounding areas.

What kind of payment do you accept?

We accept Visa and MasterCard credit cards, cash or debit cards via Paytender. If paying with cash, exact change is appreciated. Drivers carry minimal change.

How long will my order take?

Typically 30-60 minutes. Delivery time depends on time of day and location. Feel free to give us a call to get an accurate delivery time estimate.

Can I pre-order and set the time of my delivery?

If you have a specific delivery time preference, give us a call once you place your order (760) 663-0420. Otherwise, all orders will be fulfilled in real-time during set delivery hours.

Can I change my delivery address after I have ordered?

No, our driver will head to the destination you entered when you placed your order. Make sure you’re there to receive it!

What is your return policy?

All sales are final.

Can I tip the driver?

You may, but it is not our standard policy. Our drivers are compensated fairly.

Can I get delivery to my workplace?

As long as your employer is cool with it, we’ll be there!

General Questions

What are your hours?

We delivery 7 days a week 7AM – 10PM

How do I receive customer support?

Email hello@budcars.com or call (760) 663-0420

I received the wrong item

If you received the wrong order, please give us a call to report your claim. Our customer support coordinate a new delivery with the correct order.

(760) 663-0420

Are my neighbors / colleagues all going to know that I just ordered pot?

Our delivery car is a discreet vehicle with no external branding or messaging.

My order arrived damaged

f your product order items are damaged, please give us a call to report your claim. Our customer support coordinate a new delivery with your replacement.

Note: If the contents of a damaged product are missing, your claim will not be accepted and may result in account suspension